SHIPPING AND EXCHANGE POLICY
Digital Delivery
All our digital products and services are delivered electronically. Once your purchase is complete, the product/service will be available instantly for download or access, as applicable. You will also receive an email confirmation containing the details of your order.
Exchanges
Given the nature of digital products and services, we typically do not offer exchanges. Each purchase is considered final. However, we value our customers' satisfaction and will try our best to accommodate your needs.
- If you mistakenly ordered the wrong product, please contact our customer service team as soon as possible.
- Depending on the circumstances, we may be able to assist by providing the correct product.
- This is handled on a case-by-case basis and is not guaranteed.
Support and Assistance
Your satisfaction is our top priority. If you have any questions or need assistance, please reach out to our customer service team at info@tecknowacademy.com. We aim to respond to all inquiries within 12 hours.
By making a purchase on our website, you agree to this Shipping and Exchange Policy.
